Improving Infrastructure and Equipment Management Using Cloud-Hosted Software

Until recently, off-the-shelf technology that created online portals for companies wasn't cost effective for many organizations. However, the recent burst in the popularity of cloud computing has made it possible for managers and employees to interact in one place, making it easier to collaborate on projects. Many organizations are beginning to embrace new technologies and are finding out that there are numerous benefits to transitioning to cloud-hosted software.

Unlike on-premise software, cloud-hosted software is accessed via an Internet browser. This means that people with access to the software can access it from any location, twenty-four hours per day. Not only is the software easier to access, it has the ability to give you real-time updates on projects, so that you are always aware of a job's progress, even though you aren't in the field. Some of the things can be done with cloud-hosted software customer include:

• Schedule a repair
• Track a repair
• Review a piece of equipment's service history

Streamlining the process of creating and tracking work orders isn't the only benefit to cloud-hosted software. Because employees can access the software in the field, there's no need to create spreadsheets for work orders that need to be complete or for workers to call into the office to receive a new assignment. In addition, employees can also respond to urgent work orders quicker because assignments with a high priority can be sent to the appropriate worker right away.

Organizations that use cloud-hosted software are also seeing lower overhead costs. Because the software isn't hosted on site, there isn't the need to employ a large IT department. You don't have to download software on each device individually and you don't have to pay additional money for software upgrades. In fact, most organizations can operate smoothly without an IT staff because cloud-hosted software is maintained entirely by the company that hosts the software. Office production has also increased because office workers are taking fewer phone calls, and not spending as much time tracking the progress of jobs that field service workers are assigned to.

Cloud-hosted software isn't only about streamlining operations, lowering overhead costs, and having twenty-four hour access to work orders, the software gives your employees online access to everything they need to know about specific pieces of equipment and, in some cases, the equipment manuals are available as well. This means that your employees will always know when routine maintenance needs to be scheduled and what to do if a piece of equipment breaks.

There are numerous online companies that offer cloud-hosted software governmental organizations, including BMSI, so it's not difficult to find software that suits your company's needs. Once you decide to transition to cloud-hosted software, the actual transition process won't take long. Before you know it, you'll have an entirely new system, that's extremely user friendly, and you'll be able to reap the benefits that other organizations are already discovering.